Frequently Asked Questions

Everything you need to know about shopping with Ncert Guide

What is the average shipping time for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizing can vary between collections.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How can I track my package?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery status in real-time.